We want to make sure that you enjoy your jdvcristaux pieces. We try our best to take great photos, so you know exactly what you are purchasing before you receive it.
We hope that you connect with the piece you have purchased; however, if there are any issues please let us know as soon as possible. If you've had your item for more than one week after it's been delivered, we will assume you are happy and exchanges/refunds will no longer be accepted.
Return, exchange and refund shipping will be at the expense of the purchaser.
We do our best to create sturdy pieces of jewelry; however, if any item ever breaks, please don't hesitate to contact us. We would be more than happy to arrange a repair or send a replacement part. If you've had your item for more than four weeks, charges may apply.
If you've purchased a stretch Buddha bracelet and it does not fit you properly, please contact us immediately as we offer one free re-sizing up to one week after delivery.
If you've purchased a wirewrapped ring that was made to order, please ensure you are giving us your correct ring size - if it needs to be returned due to incorrect sizing there will be a $10 processing fee.
Any repair shipping will be at the expense of the purchaser, one week after delivery.